Continuity Planning and Operations Concepts Specialists, Inc.
Turning
negative events into positive outcomes
Operations Concepts
Service Description
If you need new or
upgraded control, coordination and communication processes and procedures for a
new or existing emergency operations center, this service will provide them.
The resulting operations plan, which will be based on the recovery plan,
will identify who must receive what critical information and how and when that
information is to be communicated.
This service can be expanded to include the
development of a disaster recovery plan if desired. Such a plan is more
comprehensive than a contingency plan. It is focused on a specific
operation or system within an organization, and is geared towards the full,
long-term recovery of that operation. This is in contrast to contingency
or operations plans that have a more immediate and shorter term focus.
Key Benefits
Clearly defined roles and
responsibilities for emergency communications, control, and coordination for
your particular organization and culture.
More effective procedures
and shorter training for current and new emergency operations center staff.
Proven emergency
operations center processes and procedures that will permit the staff to focus
their attention as a team on the most pressing challenges, efficiently and
effectively.
Customized testing and
training for these processes and procedures that will provide assurance they
will work when required.
Capabilities
A CPOCS' operations plan, based on a risk assessment
and continuity or contingency plan, can include any or all of these elements.
Establish Control, Coordination and Communication
Processes and Procedures
Design control, coordination and communication processes and procedures that
meet client's emergency response requirements, account for various probable
scenarios, and are aligned with continuity and contingency plans.
Establish clear lines of responsibility and accountability and the methodology
for keeping these current.
Provide Training
Offer training on new or updated
processes and procedures.
Test Processes and Procedures
Design exercises to test processes and procedures.
